WARRANTY

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This warranty covers manufacturing defects in materials and workmanship under normal use and service. If your product is found to have a defect during the warranty period, we will, at our discretion:

• Repair the product at no charge, using new or refurbished parts, OR
• Replace the product with a new or refurbished unit of the same or comparable model.

This warranty does not cover:

1. Normal wear and tear.
2. Damage caused by misuse, neglect, abuse, or improper maintenance.
3. Unauthorized modifications or repairs.
4. Damage caused by accidents, exposure to extreme conditions (e.g., heat, moisture), or power surges.
5. Loss or theft of the product.

To initiate a warranty claim, please follow these steps:

1. Contact our Customer Support team at support@dabportal.com
2. Provide proof of purchase (receipt, order confirmation, or invoice).
3. Describe the issue in detail, including photos or videos if applicable.

Once approved, we will provide instructions for return or repair. The customer is responsible for any shipping costs associated with returning the product.

This warranty is limited to the repair or replacement of The Portal product and does not cover incidental or consequential damages.

This warranty is only valid for the original purchaser and is non-transferable.